The ROI Gap in AI Transformation

Why Adoption Stalls & What Leaders Must Do Differently

Part of The Thrival Series

📅 Monday, May 19
⏰ 8:00 AM PT / 11:00 AM ET / 4:00 PM London

Despite massive investment in AI…
most organizations are not yet seeing meaningful ROI.

There are many reasons for this, but there is one in particular that is undervalued and underaddressed — with the greatest potential for success:

👉 The impact of constant change on the humans leading the work.

Even the most competent leaders are finding themselves struggling with uncertainty and instability on a new level.

The question is no longer whether AI is worth the investment.

It's: Why isn't that investment translating into real business value?

WHAT THIS SESSION EXPLORES

This session reveals the hidden human drivers of stalled AI transformation and equips leaders with a practical framework to address them.

We will explore:

  • Why AI investment isn't translating into measurable ROI

  • The impact of constant change on the humans leading the work

  • How identity threat quietly undermines decision-making and performance

  • Why even the most competent leaders are struggling with uncertainty and instability

  • What it takes to lead without certainty while maintaining conviction

  • How to close the gap between AI potential and real business value

WHAT LEADERS CAN DO DIFFERENTLY

This session focuses on three leadership levers that close the ROI gap:

  1. Strengthen leadership stability
    Lead without certainty while maintaining conviction

  2. Build team cohesion
    Move teams from resistance to readiness under sustained change

  3. Anchor in organizational vision
    Unlock adoption, accelerate performance, and close the gap between AI potential and real business value

WHAT YOU’LL GAIN

  • Identify where their leadership is being stretched — and why

  • Recognize how identity threat quietly undermines decision-making and performance

  • Learn a framework that enables you to lead without certainty while maintaining conviction

  • Strategies to unlock adoption and accelerate performance

  • A clearer view of what leadership must do differently to unlock impact


Led by: Eva Minkoff & Elizabeth Robinson

Format: Interactive leadership session with discussion

Duration: 60 minutes

Audience: Senior leaders responsible for transformation, performance, and organizational health

JOIN THIS SESSION TO:

  • Diagnose where AI value is currently stalling in your organization

  • Understand the human drivers slowing ROI and adoption

  • Identify where leadership stability, team cohesion, and organizational vision are limiting impact

  • Learn what leaders must do differently to close the gap between AI potential and real business value

If you are leading AI transformation and want to ensure it actually lands, this session is designed for you.

AI is the multiplier.
Human capability determines what it multiplies.